Our point of view.

Articles and research written by some of our lovely melons!

The Powerfully Simple Ways That Canvas Solves Common Client Challenges

Mark Barrett 29/04/2025 Mark Barrett 29/04/2025

The Powerfully Simple Ways That Canvas Solves Common Client Challenges

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In Conversation with Mark Squires: Introducing Canvas

Mark Barrett 29/04/2025 Mark Barrett 29/04/2025

In Conversation with Mark Squires: Introducing Canvas

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The elephant in the room: Expensive legacy VOC programmes don’t deliver real value

Mark Barrett 05/03/2025 Mark Barrett 05/03/2025

The elephant in the room: Expensive legacy VOC programmes don’t deliver real value

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Ensuring your CX Programme is fit for 2025

Mark Barrett 20/11/2024 Mark Barrett 20/11/2024

Ensuring your CX Programme is fit for 2025

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NPS Unplugged: A Customer Experience Staple on Trial

Guest User 13/11/2024 Guest User 13/11/2024

NPS Unplugged: A Customer Experience Staple on Trial

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Getting the best from Online Qualitative Insight

Guest User 12/08/2024 Guest User 12/08/2024

Getting the best from Online Qualitative Insight

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Guest User 08/07/2024 Guest User 08/07/2024

Getting a Segmentation right is a game changer for Brand Strategy

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Predicting the Impact of Change

Guest User 03/06/2024 Guest User 03/06/2024

Predicting the Impact of Change

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The Return on Investment of an Idea / Initiative

Guest User 20/05/2024 Guest User 20/05/2024

The Return on Investment of an Idea / Initiative

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