Our point of view Articles and research written by some of our lovely melons. Voice of the Customer, Indexing, Canvas Sophie Stanhope 29/01/2026 Voice of the Customer, Indexing, Canvas Sophie Stanhope 29/01/2026 In Conversation with Darshana Geeganage: Explaining the Canvas Index Read More Voice of the Customer, Indexing, Canvas Sophie Stanhope 25/11/2025 Voice of the Customer, Indexing, Canvas Sophie Stanhope 25/11/2025 In Conversation with Mark Squires: All About the Canvas Index Read More CX Strategy, Voice of the Customer, Indexing Guest User 13/11/2024 CX Strategy, Voice of the Customer, Indexing Guest User 13/11/2024 NPS Unplugged: A Customer Experience Staple on Trial Read More CX Strategy, Indexing, Customer Experience Guest User 28/10/2024 CX Strategy, Indexing, Customer Experience Guest User 28/10/2024 The Rise of Empathy in CX Read More CX Strategy, Indexing, Customer Experience Guest User 23/09/2024 CX Strategy, Indexing, Customer Experience Guest User 23/09/2024 The Whole Picture – 3 steps to transform CX Read More
Voice of the Customer, Indexing, Canvas Sophie Stanhope 29/01/2026 Voice of the Customer, Indexing, Canvas Sophie Stanhope 29/01/2026 In Conversation with Darshana Geeganage: Explaining the Canvas Index Read More
Voice of the Customer, Indexing, Canvas Sophie Stanhope 25/11/2025 Voice of the Customer, Indexing, Canvas Sophie Stanhope 25/11/2025 In Conversation with Mark Squires: All About the Canvas Index Read More
CX Strategy, Voice of the Customer, Indexing Guest User 13/11/2024 CX Strategy, Voice of the Customer, Indexing Guest User 13/11/2024 NPS Unplugged: A Customer Experience Staple on Trial Read More
CX Strategy, Indexing, Customer Experience Guest User 28/10/2024 CX Strategy, Indexing, Customer Experience Guest User 28/10/2024 The Rise of Empathy in CX Read More
CX Strategy, Indexing, Customer Experience Guest User 23/09/2024 CX Strategy, Indexing, Customer Experience Guest User 23/09/2024 The Whole Picture – 3 steps to transform CX Read More