Everything you’d expect, at a price you wouldn’t

Fairly priced VoC software, without hidden costs, restrictive pricing or unnecessary add-ons.

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We got annoyed, so you don’t have to.

Before we built Canvas, we were VoC buyers just like you. We saw the low starting prices that quickly crept up, the features we couldn’t access, the gimmicky add-ons that added cost, but not much else. Not to mention the transactional pricing models that made running and scaling a programme unnecessarily painful.

ARGH!!!

So we did things differently.

Fair pricing, all the features, clear allowances and absolutely no, none, zilch, zero per-survey charging.

Because listening to more customers shouldn’t be something you’re penalised for.

Simple, transparent pricing.

Choose the level of support that works for your VoC programme.

No hidden costs, no per-survey pricing and plenty of room to scale.

Getting started

Essential

For teams getting started with Canvas or managing a focused VoC programme.

From £ 10k / year

What's included

  • Up to 250,000 survey responses and uploaded records annually
  • 2 API connections
  • 1 TB data storage
Get started
Expanding your programme

Growth

For organisations expanding customer feedback across more teams, touchpoints and journeys.

Typically £ 50k / year

What's included

  • Up to 2 million survey responses and uploaded records annually
  • 5 API connections
  • 15 TB data storage
Talk to our team
Large-scale programmes

Enterprise

For large organisations running extensive, connected customer feedback programmes.

From £ 150k+ / year

What's included

  • Tailored data volumes
  • Tailored API connections
  • Tailored data storage
Contact us

All the good stuff, included.

You know when you find out the feature you actually wanted is hidden behind a paywall? Yeah, that got to us too.

That's why every Canvas plan comes with the whole platform. We mean surveys, dashboards, AI-powered analysis, reporting, integrations... the lot.

No stripped-back versions and no paying extra to unlock the clever bits.

Down with paywalls!

Need a little help? Or a lot?

Canvas is designed to make running your own VoC programme simple. But that doesn't mean you have to do everything yourself.

From getting you up and running to building surveys, creating dashboards, analysing feedback or managing your entire programme, our Watermelon Services team can help as much or as little as you need.

A helping hand, an extra pair of hands or someone to take the whole thing off your hands.

You're in the driving seat. Just tell us what you need, and we'll scope it out and give you a price. No nasty surprises, we promise.

It's like we read your mind…

Got questions about Canvas pricing?

Funny you should ask.

We've answered a few of the most common ones below.

  • Nope! Unlike some VoC platforms, Canvas doesn't charge for every individual survey or response. Your annual subscription includes an agreed volume of feedback, so you're not watching the meter tick up every time a customer answers.

  • First of all, great news if you're getting more feedback than expected!

    We recommend a plan with room for twice your forecast workload, within your included allowances. If you do outgrow them, we'll discuss your options before agreeing any changes. No automatic surprise bills.

  • Yep! Whether you're on Essential, Growth or Enterprise, you get access to the same standard Canvas platform features, including surveys, dashboards, AI-powered analysis and reporting. No stripped-back versions or clever features hidden behind a paywall.

  • Absolutely. As your VoC programme grows, your requirements might change too. We'll help you find the right plan based on your feedback volumes, integrations, storage and user needs.

  • Fair means fair. It’s in our interests to help you succeed so you won’t find gimmicky features, sneaky extra costs, paywalls hiding key tools, or support with strings attached.

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