Welcome to Watermelon

Watermelon are Customer Experience and Insight specialists. We are a consultancy of Voice of the Customer experts, working with clients to measure what matters to customers and drive real business change.

We build customer and employee engagement platforms. Some of our clients include:

RBS
Barclays
Anglian Water
Legal & General
Westpac
Saga

We are Customer Experience specialists.

Our tried and tested approach combines technology and consultancy to offer best practice VoC programmes.

A fresh approach to customer listening

A smart framework

Our tried and tested approach combines technology and consultancy to offer best practice VoC programmes.

Experienced Practitioners

Our team of consultants understand the end to end process, love what they do and are on-hand to support, advise and make your job easier.

A customised approach

At Watermelon there is no 'one size fits all' approach. We offer flexibility, letting you build a customised programme for your business.

Get a demo

At Watermelon, we encourage curiosity.

We help you ask the right questions to get the critical answers you need to make the informed decisions that will enhance your customers’ experience. The result: greater customer satisfaction, loyalty and sales. Putting you ahead of the competition.

Work with the best in the industry...

Get in touch

“A customer is 4 times more likely to defect to a competitor if the problem is service-related than price or product-related...”

Bain & Company

Our industry partners

Get a Demo

Getting you setup on a demo account is as easy as 1-2-3. Just fill out this short form and one of our friendly consultants will get in touch to get the melon rolling!