Welcome to Watermelon
Watermelon builds Customer and Employee Engagement programmes that deliver real-time and detailed feedback to stakeholders.
Our Voice of the Customer tools capture customer views directly after any event or transaction and displayed instantly via a custom dashboard.
We’ve built 100s of customer and employee engagement platforms.
Some of our clients include:
A fresh approach to customer insights
A smart framework
Our tried and tested approach combines technology and consultancy to offer best practice VoC programmes.
A simple process
Our team of experienced VoC practitioners love what they do and are on-hand throughout the set-up and launch process to support, advise and make your job easier.
A different approach
At Watermelon there are no middle men and a 'one size fits all' approach. We offer flexibility, making it easy to build a customised programme for your business.
At Watermelon, we encourage curiosity. We help you ask the right questions to get the critical answers you need to make the informed decisions that will enhance your customers’ experience. The result: greater customer satisfaction, loyalty and sales. Putting you ahead of the competition.