Unlock growth by understanding what makes your customers tick.

Without us, you could be losing up to 50% ROI.

Discover how we help you turn insights into impact, without breaking the bank.

Three Powerful Solutions to Improve CX Outcomes


CX Platform

Capture and visualise customer feedback effortlessly with Canvas, our powerfully simple Voice of Customer software

CX Index

Benchmark your performance against competitors to identify opportunities to improve and stay ahead of the game

CX Expertise

Our team act as an extension of your business, guiding you through every step and helping you implement insights that drive real change

Don’t just take our word for it:


The Watermelon Difference


We’re a team of CX experts, but this isn’t about us, it’s about what that means for you. Our experience means we don’t waste time guessing what might work. We’ve written the questionnaires, scripted the surveys, designed the dashboards and presented the insights. So whether you’re looking to measure CX, compare performance or identify ways to improve, we know how to ask the right questions and design the right solutions to transform your business for the better.

We are… Powerfully Simple

We believe that the simplicity is the key to success.

As CX experts, we grew sick and tired of gimmicky platforms promising the earth and costing a fortune. That’s why we took matters into our own hands and started building CX tech that’s powerfully simple, designed to cut through the noise and deliver real results for people just like us.

If you’re ready to rage against the machine and focus on what truly matters, we’re the right partner to make it happen.

We are… Powerfully Simple

We’re on a mission to prove that budgets don’t have to limit your CX ambitions. Our offering is fairly priced, so you have more money to invest in what really matters - growing your business, rather than ours!