A little more about us.

fitness_centerWe're proactive

If you don’t understand your customers’ needs you risk losing them to brands who do. That’s why, at Watermelon, we encourage curiosity. We help you ask the right questions, using the right tools, to get the answers and data you need to enhance customer experience, putting you ahead of the competition.

work_outlineWe're true partners

We are here to make our clients' lives easier. Whether it’s building journey maps, how best to engage with customers, integrating with your systems, designing reporting dashboards or strategic consulting, our expert teams are always there to advise and support.

self_improvementWe're flexible

Our customised programmes accommodate the unique requirements of your business. We don't believe in one size fits all approaches. Data collection, reporting and analysis is tailored to your needs to engage and empower colleagues to improve customer experiences across your business.