ONLINE WEBINAR

Client Spotlight Series

In conversation with James Rayment from PGL Beyond

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Join us for an exclusive client spotlight webinar where we’ll be speaking to James Rayment about his dos and don’ts of setting up and managing a Voice of the Customer programme.

In this live session, we'll dive into:


✅ The key CX challenges James faced before partnering with us

✅ Why he chose our Canvas platform and the Watermelon team

✅ What the set up and onboarding process really looked like

✅ How a VoC programme can be used to unify business silos

✅ How to engage teams and create a customer-centric culture

✅ His plans and aspirations for the future

✅ Any lessons learned and advice for other CX leaders

📅 Date: 21st October
🕒 Time: 2pm BST
📍 Location: Live online (a link will be shared before the event)

Whether you’re rethinking your CX strategy or looking for real-world inspiration, this is a conversation you won’t want to miss.

Register: