ONLINE WEBINAR
Client Spotlight Series
In conversation with James Rayment from PGL Beyond
Join us for an exclusive client spotlight webinar where we’ll be speaking to James Rayment about his dos and don’ts of setting up and managing a Voice of the Customer programme.
In this live session, we'll dive into:
✅ The key CX challenges James faced before partnering with us
✅ Why he chose our Canvas platform and the Watermelon team
✅ What the set up and onboarding process really looked like
✅ How a VoC programme can be used to unify business silos
✅ How to engage teams and create a customer-centric culture
✅ His plans and aspirations for the future
✅ Any lessons learned and advice for other CX leaders
📅 Date: 21st October
🕒 Time: 2pm BST
📍 Location: Live online (a link will be shared before the event)
Whether you’re rethinking your CX strategy or looking for real-world inspiration, this is a conversation you won’t want to miss.