Customer Experience and Insight specialists.

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Meet Watermelon

We are a consultancy of Customer Experience experts, working with clients to measure what matters to customers and drive real business change.

Smart frameworks
We bridge the gap between technology and insight. Our tried and tested approaches combine action-focused, real-time reporting technology, insight and consultancy.
True partnerships
We're here to make our clients' lives easier. Our team of consultants understand the processes from end to end. They love what they do and are on-hand to advise and support every step of the way.
Customised approaches
We don't believe in one size fits all approaches. We take the time to understand your business and its customers to make tailored recommendations to fulfil your objectives.
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About us

We work with businesses to listen to customers to identify and prioritise CX improvement opportunities and initiatives that deliver ROI.

Our Products

Our tried and tested approaches combine in-the-moment feedback with action-focused, real-time reporting technology.

Contact Us