Our state of the art IVR survey software combined with touch tone technology offers an effective solution for capturing real-time customer feedback – requiring only a telephone to take part.
An Interactive Voice Response (IVR) survey is a pre-recorded automated phone survey in which the customer responds vocally to questions or types numerical response using the keypad.
With automated administration, simple setup and multiple language options, Watermelon IVR survey software allows customers to leave detailed and open-ended feedback regardless of device and in the moment.
Recordings and transcriptions are then made available to start building real insight in real-time into customer feedback.
Getting you setup on a demo account is as easy as 1-2-3. Just fill out this short form and one of our friendly consultants will get in touch to get the melon rolling!